Community Service Officer Program (Parking & Transportation Services)

PTS hires students as Community Service Officers. The Community Service Program (CSO Program) aims to foster a learning-centered culture and a student centered philosophy, as CSOs actively engage in various projects which promote PTS, and meet campus needs. The CSO Program supports SDLI (Student Development & Leadership Institute) courses, and this is a key part of the quality training available on campus. Competitive wages for a wide variety of positions are offered and PTS is flexible in scheduling around classes. The department understands that classes are a student's main focus. Available shifts vary from early morning to late evening, customer service skills are built and CSOs are made well–rounded in field and office work. Students can work as little as 10 hours or as many as 20 hours per week.

Am I eligible?

All applicants must be registered at Cal Poly Pomona University. Each quarter a student must maintain a minimum of 2.0 GPA or higher and have 6.1  units per quarter to remain eligible for employment.

What are the jobs?

• Parking/Information Booth Attendant
  Description: Under the direction of Parking and Transportation Services Parking/Information Booth CSO must provide positive public relations and customer service; operate computerized cash register, issue various parking permits, handle minor parking complaints and direct problems to appropriate personnel, must handle heavy traffic flow and demonstrate strong analytical skills. CSO also must be punctual and work in diverse weather conditions. General knowledge of the Cal Poly Pomona campus is also desired.
• Front Office Assistant
  Description: Under the direction of Parking and Transportation Services Front–Office Assistant CSO must type, file, help with mass mailings, and answer phones regarding parking, police and transit issues; issues permits; and complete data entry. CSO must provide positive public relations and customer service. Microsoft Word, Excel, and general office skills helpful. General knowledge of the Cal Poly Pomona campus is also desired.
• Enforcement
  Description: Under the direction of Parking and Transportation Services Parking–Patrol CSO must provide positive public relations and customer service; handle minor parking complaints; patrol campus lots, and handle battery–jump and unlock calls for service. The CSO primary goal is the search and recovery of lost and stolen hangtag-permits. General knowledge of the Cal Poly Pomona campus is also desired. CSO also must be punctual and work in diverse weather conditions.
• Escort
  Description: Under the direction of Parking and Transportation Services Escort CSO must provide excellent public relations and customer service. General knowledge of the Cal Poly Pomona campus is also desired. The purpose of the Escort service is to provide a secure means of transport during hours of Monday-Thursday, 6:00pm–10:30pm from an on–campus location to an on–campus destination. Knowledge of Bronco Express bus routes and on-campus housing locations is needed. CSO also must be punctual and work in diverse weather conditions.

CSO Mission Statement

To assist the campus community through customer service and dedication.  Leadership and growth can be obtained through the CSO Program. 

CSO Values

How do I apply?

Students who are interested in working for PTS should look for current openings on the Bronco Connection Web site or contact Parking & Transportation Services at (909) 869-4267. Students who are interested in working for Rideshare must submit a resume through Bronco Connection. Parking CSO Student Application (Downloadable PDF)

Parking & Transportation Services supports:

CSO News