CONFERENCE SERVICES
STUDENT EMPLOYMENT

Congratulations in taking the first step towards an exciting and rewarding summer. If you’re seeking a position that is never boring, then we have an opportunity for you. We are currently looking for talented individuals to be on our team.

Conference Services offers a wide range of student employment and leadership development opportunities. We are able to provide a diversity of interactive projects and programs to interest students majoring in all subjects. The Conference Services department is a part of the Business Service area of University Housing Services. Additionally, we work in partnership with the Cal Poly Pomona Foundation Dining Services to serve both internal and external clientele.

Still interested in joining our team? Simply download the application from this webpage, BroncoConnection, or pick one up in person at the Housing Office in Building 59. Complete the application and return it to the front desk of University Housing Services (Bldg. 59).

Should you have any questions or comments, please feel free to contact me personally at (909) 869-3255.

Wishing you the best of luck,

Ngoc Nguyen
Conference Services Coordinator

DEPARTMENT OVERVIEW

The responsibilties of Conference Services are divided into the following:

• To provide on-campus and off-campus clients withthe opportunity to host summer conference programs by utilizing open space in the University Housing Services Resident Hall Community.
• To provide on-campus meeting space and athletic recreational facilities for group use during the academic off-season (June-August).
• To provide full service meal plans and catering operations while exceeding the expectations of the client's dining needs.

Overall, we want to create a living, working and visiting environment that is inviting and mutually beneficial to Cal Poly Pomona students, employees and all customers.

IMPORTANT DATES

Please pay careful attention to the dates listed below. The Conference Services Office will not accept late applications or materials from any candidate. If you have any questions, please call the Conference Office at (909) 869-3255.

No late applications will be accepted.

JOB DESCRIPTIONS

Conference Services Employment Application [PDF]

• Conference Aide
  This position is recommended for a person who enjoys problem solving, accepts change easily and enjoys working with people.

Essential Functions (Duties and Responsibilities):
The Conference Aide reports to the Senior Conference Aide and the Senior Conference Leads and is responsible for guest check ins/check outs, building turnarounds, Residences Hall and Residential Suites assignments, and other conference activities.

Additional duties will include assisting with client interaction, conflict resolution, team building, and assisting with all duties within the Residence Halls and Residential Suites.

Hours may be assigned during weekdays, evenings and weekends. These hours may vary as business demands.
June 2009 - September 2009: 15-25 hours per week

Position Benefits
Seasonal employees with Conference Services will receive the following benefits during the term of employment:
• Intensive Traning & Development Program in: customer service, guest relations, hospitality operations, emergency services, dining & catering operations, facilities management.
• Double occupancy lodging during the summer term of employment in a residence hall. (Approximate Value $1450.00 Double)
• Half-off any residential dining package. You are required to purchase a residential dining option. (Approximate Value $450.00)
• $8.00 Hourly Wage

• Lead Conference Aide
  This position is recommended for a person that enjoys problem solving, accepts change easily, and enjoys working with people.

Essential Functions (Duties and Responsibilities):
The Lead Conference Aides reports directly to the Senior Conference Aide and is responsible for supervising staff during guest check ins/check outs, conference meals, building turnarounds, and other conference activities.

The Lead Conference Aide will be expected to perform many of the same duties that encompass the Conference Aide position. Additional duties will include assisting with program management, client interaction, staff programming, conflict resolution, team building, and assisting with one of four functional areas: dining and catering services, youth camps, operations, and guest services.

Hours may be assigned during weekdays, evenings and weekends. These hours may vary as business demands.
May 2009: 10-15 hours per week
June 2009 - September 2009: 25-30 hours per week (5-10 of these hours are in the office)

Position Benefits
Seasonal employees with Conference Services will receive the following benefits during the term of employment:
• Intensive Traning & Development Program in: customer service, facilities management, business administration, programming, and event coordination.
• Double occupancy lodging during the summer term of employment in a residence hall. (Approximate Value $1450.00 Double)
• Half-off any residential dining package. You are required to purchase a residential dining option. (Approximate Value $450.00)
• $8.50 Hourly Wage

TERMS OF EMPLOYMENT

MINIMUM QUALIFICATIONS

1. You must have and maintain minimum quarterly and cumulative grade point average of 2.0 or higher to apply and/or remain employed as a student assistant with the University.
   
2. You must be currently enrolled at Cal Poly Pomona to apply.
   
3. You must continue to remain enrolled at Cal Poly Pomona during the term of employment to remain eligible for employment. Per University policy, you may take up to one quarter off per academic year and remain employed as a Bridge Assistant.
   
4. If you choose to take classes during the summer, you may not exceed 8 units without the express written consent of the Conference Office. In addition, applicants choosing to attend classes during the summer are required to take a minimum of 6.1 units to remain employed by the University.
   
5. You must have a valid driver’s license and good driving record.

BENEFITS

• Housing and Free Dining Packages.

QUESTIONS? COMMENTS?

If you have any questions or comments about completing your application or if you are seeking additional information, please feel free to contact:

Ngoc Nguyen
Conference Services Coordinator
(909) 869-3255
ngocn@csupomona.edu